Privacy Policy

Privacy Policy

At ScoliCare (“We“) are committed to protecting and respecting your privacy.

This privacy policy (“Privacy Policy”), together with our Terms and Conditions and any other documents referred to in this Privacy Policy, sets out the basis on which any personally identifiable information (“Personal Data”) or sensitive information (“Sensitive Data”) either we collect from you, or that you provide to us, will be processed by us. This policy explains our privacy practices for scolicare.com (the “Site“), and any online review or support services provided by ScoliCare through this site. We’ll refer to the Site and online services as (the “Services”). This policy does not cover Apps provided by ScoliCare. Please refer to the individual privacy policies for our Apps or Clinical services at their respective websites. The Clinical Services Privacy Policy for Australian Clinics can be found here.

By using the Services on this website, you are confirming you have read, understood and accept the terms of this Privacy Policy.  If you don’t want us to collect or process your personal information in the ways described in this policy, you should not use the Services.

Information we may collect from you. We may collect and process the following information about you.

Information you give us. If you use our Services, you will be asked to provide certain information about yourself. You will voluntarily provide us with Personal Data which includes your name, email address and contact details when you:

• Request contact through a Contact form on our websites.
• Register for seminars or events.
• Provide billing and payment information.
• Provide billing and payment information.
• Register in our Support Centre website and participate in online discussions.
• Book or order a ScoliCare product or service online.

If you choose to email ScoliCare Support, or use our contact forms, you may also voluntarily provide certain health information (“Sensitive Data”) such as medical history or images.

Information we collect about you. Each time you use our Services online we may automatically collect the following information:

• Technical information that your browser sends whenever you visit a website. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Website, your browser type and settings, the date and time of your use of the website, information about your browser configuration and plug-ins, language preferences and cookie data.
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
• We may also collect non-personally identifiable information (e.g. gender and location) to assist in providing our Services to you. Non-personally identifiable information by itself cannot be used to identify or contact you. However, this information may be combined with other identifiers in a way that enables you to be identified.
• By submitting your Personal Data and non-personally identifiable information, you consent to the collection, use and transfer of your information in accordance with the terms of this Privacy Policy.
• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with other data collected.